Young employees want the gratification of instant pay
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Is Payday Loan Business Due To Disruption? A pair of entrepreneurs from Vancouver are betting on it.
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Serial entrepreneur Steve Barha quietly rolled out Instant Financial, a payroll system that allows workers to access part of their payroll with a smartphone app at any time. Or more precisely, workers can get money while they need this.
Meanwhile, UBC engineering student Rish Chaudhary started Taski, a service that allows young workers to take shifts whenever they need money, without having a regular job.
What is that? Work without having a job. Get paid when you want. This feeling that you are experiencing is a radical change in the employer-employee relationship.
The world is changing more and more in real time – what you want, when you want – with the notable exception of payday. The money owed to you for working each day is usually blocked for at least two weeks at a time.
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Millennials and workers in the service industry are heavy users of payday loans. More than 40 percent of adults under 35 took out a payday loan, and 159,000 British Columbians took out at least one such loan in 2015, according to figures released by the provincial government.
Despite being firmly in Instant’s target demographic, Kino Messiah – a cook for DeDutch Burrard Landing and a business student – wasn’t convinced of the benefits of real-time pay early on.
The instant smartphone app gives workers quick access to 35% of their earnings, which can be directed to a bank account or debit card. Power users of Instant can access up to 50 percent of their pay in advance.
âI thought having another card and another PIN was too much, but I love using my Instant card now,â he said.
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Messiah estimates that he has used the prepayment feature at least 10 times in the past seven months.
âThe Pay Me feature only gives you half of your salary, but it’s more than enough to cover a cell phone bill or extra money at the grocery store,â he said.
But that’s not all. Instant sends a notification when workers’ regular payroll is deposited, and they can use the app to transfer money to other accounts and use the Instant card at ATMs.
DeDutch was a beta tester early in Instant development, deploying the system at its Port Coquitlam site.
President Bill Waring believes payroll innovation could be a powerful tool for employee retention in an industry that sometimes struggles to retain qualified staff.
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DeDutch pays its kitchen staff above minimum wage and operates a tip-sharing program that brings peak hourly wages to around $ 22 an hour. But fortnightly paydays were clearly not enough for young workers at DeDutch.
âI had asked my managers if our workers had ever wanted to get advances on their wages and they said yes, all the time,â said Waring. “They were also getting calls from payday loan companies confirming the employment details of our workers.”
Dutch employees have fully adopted the Instant Financial system.
âAt first, when there were still some glitches and the system crashed for a few days, you would have thought it was the end of the world,â Waring said. “In just a month or so, (our employees) had started relying on Instant and they loved it.”
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Waring is also happy to do his part to put âpredatoryâ payday loan companies out of business.
Instant CEO Steve Barha believes change is long overdue.
âThe latest innovation in payroll dates back to 1867, when we went from paying employees with precious metals to paying in cash or by check,â he said. âNot much has changed since then. “
Payday loans, administration fees, and check cashing fees cost North Americans $ 100 billion a year. Add to that $ 100 billion in late fees and service charges when people can’t pay their bills on time, people who tend to be young and work in the service industry.
âThese $ 200 billion in loans and foreclosure fees exist because people’s wages are stuck in the disbursement system,â Barha said. âThis money is being taken out of the pockets of the people who can least afford it. “
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Not surprisingly, the membership rate for those under 30 is almost 100%. One-third of employees who use Instant report saving on late fees and penalties, Barha said.
“For young people, it’s not even a question: ‘Of course I want to have access to my money every day,” “he explained. âWith everything else in real time, why isn’t your payroll available in real time? “
Instant also allows users to create a cash flow calendar to help them plan how they will spend the month.
âAt first we were worried about creating a generation of maniacs who will be at the casino after every shift,â said Barha. âWhat we have seen is exactly the opposite. We heaved a big sigh of relief.
Rather than paying in real time to amplify negative behavior, it turns out that people just want to buy gas and groceries and pay their bills.
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Rish Chaudhary founded Taski to free young workers from the obligations of the regular team and the two-week pay period.
At its heart, Taski connects companies in the service sector with a small army of potential workers. More than 1,000 have already signed.
Companies post available shifts and taskers can choose the ones that suit their schedule, show up and work.
Millennials, he says, have incredibly busy lives. Many of them will choose flexibility over higher wages.
âWe see a world where workers and employers are part of fluid networks and where you can find work when you need it with your mobile,â he said.
As a young student faced with a busy class and study schedule, Chaudhary could not do a traditional job.
âI met this really cute girl and wanted to impress her by taking her to a fancy restaurant, but of course I was broke,â he said. âI wondered what it would be like if I could just take work when I wanted. “
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Chaudhary, just 19, founded Taski about a year ago and joined The Next Big Thing, a startup accelerator for young entrepreneurs founded by Meredith Powell and HootSuite CEO Ryan Holmes.
Taski recently raised $ 150,000 in pre-seed funding from investors in Silicon Valley and British Columbia. The plan is to raise an additional $ 5 million by the end of January.
Most of Taski’s business clients are catering and event companies that have relied on agencies to supply workers. A single event typically generates 10 to 30 shifts.
âI had worked in the hospitality industry so I know there are always open shifts,â said Chaudhary, who left school to start his business. âThere is a high turnover and these places are often desperate for people. “
Customers can choose from worker profiles, see what they’ve done through Taski, and read reviews of past performance.
Taski charges employers a 20% premium on the hourly wages paid to their employees, so that a $ 10 an hour work is billed to the client at $ 12 an hour.
Currently taskers are credited with their salary right after their shift, but Stripe takes several days to deposit the money.
Of course, Chaudhary intends to move on to something faster.
âWe are working on an instant pay system, and I think that will attract even more workers,â he said.